Archives: Faqs

This is the Faqs

How do I manage my account?

We offer free online banking and mobile banking so you can manage your BrioDirect savings account anytime from virtually anywhere.

Is my money safe and secure with BrioDirect?

BrioDirect is the online brand of Sterling National Bank. Founded in 1888, Sterling is rated one of “America’s 100 Best Banks” by Forbes and an FDIC insured institution. Your deposit account is provided by Sterling National Bank, and you will be a Sterling National Bank client when you open your account.

I already have a deposit account with Sterling National Bank. How does this impact my FDIC insurance coverage?

Accounts that are opened via briodirectbanking.com and marketed by BrioDirect are Sterling National Bank accounts. Deposits in these accounts are made with Sterling National Bank. For purposes of determining how much FDIC insurance is applicable to your accounts, you need to consider not only the BrioDirect online savings or CD accounts that you maintain, but also all other accounts you maintain at Sterling National Bank. If you have a question about your FDIC insurance coverage, please call 877-369-BRIO and speak to a client service representative.

How do I make my initial deposit?

The easiest way is through an automated clearinghouse (ACH) payment from an existing checking or savings account. You can also fund via Check or Wire, click here to learn more.

Have a question about how ACH works? Please call 877-369-BRIO and speak to a client service representative.