When will I see my new BrioDirect account in online banking or the mobile app?

New accounts take up to one business day to appear in your online banking profile or mobile app.

What happens when my CD is ready to rollover?

You have a few options when your CD is approaching maturity:   Simply allow your CD to rollover. No action is required on your part. You can see current CD rates here: www.briodirectbanking.com/high-rate-cds/ Roll your CD balances into a Brio Savings account. If you do not have a Brio Savings account, you will need to… Read more »

When will interest be credited to my Brio account?

For Savings Accounts: Interest is compounded daily and credited to your account each statement cycle. Please note that interest calculations and crediting are dependent upon your Brio Product. Please access the appropriate Product Disclosure for full details.   For CDs: Interest will be compounded on a daily basis and interest will be credited to your… Read more »

Can I open a Brio account in the name of a Trust?

No, Brio accounts cannot be opened in the name of a Trust.

As a new client, when will my initial deposit be available?

There are special rules for new clients within the first 30 days of account opening. If you are a new client, the following ACH debit transfer rules apply during the first 30 days your account is open: Funds deposited via ACH debit transfers are not made available until we determine that the transfer was not… Read more »

Can I add a beneficiary to my account?

Yes, you can add a beneficiary to your BrioDirect account once the account is open:   Log into online banking and send us a secure message with your request. We‘ll reply via secure email with the beneficiary template you’ll need to complete. Reply to the secure message with your beneficiary details added and we’ll update… Read more »

What is your funds availability policy?

Funds availability can be found by clicking here.

How do I manage my BrioDirect savings account?

We offer online banking and mobile banking so you can manage your BrioDirect account anytime from virtually anywhere. You also can easily track your transactions via complimentary e-statements.

Can I use HSA funds to open a BrioDirect CD?

No, an HSA is a tax-advantaged account to save and pay for IRS-qualified medical expenses so if you use HSA funds to pay for an ineligible expense or distribute funds for a purpose other than reimbursing yourself for an eligible expense, you may incur tax consequence(s). Please consult a tax advisor.

All deposit products are provided by Webster Bank, N.A. ("Webster Bank"), an insured FDIC institution. BrioDirect is a sub-brand of Webster Bank. Webster Bank operates under the trade name BrioDirect. This trade name is used by, and refers to, Webster Bank, a single FDIC-insured bank.

Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Webster Bank accounts. Deposits in these accounts are made with Webster Bank. For purposes of determining how much FDIC insurance is applicable to your accounts, you need to consider all accounts maintained with Webster Bank, N.A., such as CD, checking, savings, BrioDirect online accounts and cash held in health benefits accounts with HSA Bank.

If you need assistance, please call 877.369.BRIO

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