Have a question? Find the answer here.

Are my deposits FDIC insured?

Yes, your deposits are FDIC insured by Sterling National Bank in accordance with FDIC standards. You can visit www.FDIC.gov for more information.

Why should I choose a BrioDirect high-yield CD?

We offer great rates, which can make a BrioDirect CD an excellent way to achieve your savings goals.

How do I transfer money into, or out of, my BrioDirect online savings account?

You can transfer funds between your BrioDirect savings account and another bank using our External Transfers feature, or call 877-369-BRIO and one of our knowledgeable client service representatives will be happy to assist you.

How do I manage my account?

We offer free online banking and mobile banking so you can manage your BrioDirect savings account anytime from virtually anywhere.

Why should I choose a BrioDirect high-yield savings account?

We offer great rates, as well as convenient access and FDIC insurance so you can be confident your money is working hard—simply and securely.

Is there a penalty if I take my money out of a CD?

Yes, if you take money out of a CD before the end of its term, you will be subject to an early withdrawal penalty. Please review your product disclosures for details - 9-month CD | 12-month CD.

Is my money safe and secure with BrioDirect?

BrioDirect is the online brand of Sterling National Bank. Founded in 1888, Sterling is rated one of “America’s 100 Best Banks” by Forbes and an FDIC insured institution. Your deposit account is provided by Sterling National Bank, and you will be a Sterling National Bank client when you open your account.

I already have a deposit account with Sterling National Bank. How does this impact my FDIC insurance coverage?

Accounts that are opened via briodirectbanking.com and marketed by BrioDirect are Sterling National Bank accounts. Deposits in these accounts are made with Sterling National Bank. For purposes of determining how much FDIC insurance is applicable to your accounts, you need to consider not only the BrioDirect online savings or CD accounts that you maintain, but also all other accounts you maintain at Sterling National Bank. If you have a question about your FDIC insurance coverage, please call 877-369-BRIO and speak to a client service representative.

How do I make my initial deposit?

The easiest way is through an automated clearinghouse (ACH) payment from an existing checking or savings account. You can also fund via Check or Wire, click here to learn more.

Have a question about how ACH works? Please call 877-369-BRIO and speak to a client service representative.

What do I need to open my account?

You just need your contact information, driver’s license, passport or state I.D. and Social Security number.

Is opening an online savings account or CD simple?

Yes! You can complete a BrioDirect account application online in minutes.

All savings deposit products are provided by Sterling National Bank, an insured FDIC institution. BrioDirect is a sub-brand of Sterling National Bank. Sterling National Bank operates under the trade name BrioDirect. This trade name is used by, and refers to, a single FDIC-insured bank.

Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Sterling National Bank accounts. Deposits in these accounts are made with Sterling National Bank. For purposes of determining how much FDIC insurance is applicable to your accounts, you need to consider not only the BrioDirect online savings or CD accounts that you maintain, but also all other accounts you maintain at Sterling National Bank.