Insights
How do I create, or make changes to alerts for my accounts?
Sign in, go to Menu–>Notifications and select the Alerts you wish to receive.
How do I aggregate my accounts from other Financial Institutions?
Adding accounts you have with other financial institutions into the Brio Mobile app is easy and helpful! Once you log into the app, click on Accounts, and then click on +Add at the top right of the screen. From there you will go through an easy process to connect your non-Brio accounts with the Brio… Read more »
Can I deposit the same check at any other Financial Institution?
Check(s) cannot be redeposited at Webster Bank or any other financial institution once it has been endorsed and deposited via BrioDirect.
What do I do with the check(s) after I’ve made my mobile deposit?
Please keep a copy of your check for 14 days after deposit.
How do I endorse my check?
Please ensure your check is endorsed on the back and includes “For Mobile Deposit at BrioDirect only” under the endorsement.
Can I deposit checks into both Checking and Saving accounts?
Yes, checks can be deposited into any Savings or Checking account.
What is the cut-off time to submit deposits?
The cut-off time for submitting checks is 7:00 pm Eastern Time each business day. Checks submitted after 7:00 pm ET or on weekends or holidays will be processed as if they were submitted on the next business day. A business day is Monday through Friday, excluding bank holidays.
When will my mobile deposit be available?
Funds are generally available 1 – 3 business days after receipt. In some circumstances, your funds may take longer than 3 days to clear and may be held pursuant to our check hold policy.
How do I check the status of a mobile deposit?
Log into the BrioDirect Mobile App, click on the Deposit icon on the bottom menu bar to view a list of deposits you’ve made. You can click on each to see the status of the deposit.
All deposit products are provided by Webster Bank, N.A. ("Webster Bank"), an insured FDIC institution. BrioDirect is a sub-brand of Webster Bank. Webster Bank operates under the trade name BrioDirect. This trade name is used by, and refers to, Webster Bank, a single FDIC-insured bank.
Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Webster Bank accounts. Deposits in these accounts are made with Webster Bank. For purposes of determining how much FDIC insurance is applicable to your accounts, you need to consider all accounts maintained with Webster Bank, N.A., such as CD, checking, savings, BrioDirect online accounts and cash held in health benefits accounts with HSA Bank.