What if I forgot my Username or Password? Thumbnail

What if I forgot my Username or Password?

Click the forgot username/password links in the BrioDirect mobile app. You will be asked to answer security questions and/or verify your email and other information in order to verify your identity.

All deposit products are provided by Webster Bank, N.A. ("Webster Bank"), an insured FDIC institution. BrioDirect is a sub-brand of Webster Bank. Webster Bank operates under the trade name BrioDirect. This trade name is used by, and refers to, Webster Bank, a single FDIC-insured bank.

Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Webster Bank accounts. Deposits in these accounts are made with Webster Bank. For purposes of determining how much FDIC insurance is applicable to your accounts, you need to consider not only the BrioDirect online savings, CD, or checking accounts that you maintain, but also all other accounts you maintain at Webster Bank.

If you need assistance, please call 877.369.BRIO

FDIC Equal Housing Lender